Terms & Conditions
Terms & Conditions of Sale
For events where social distancing guidelines and restrictions are in place, indicated by the use of socially distant booking pods, the following conditions are applicable, in addition to the remaining terms and conditions set out below:
By purchasing a ticket to a socially distanced event at the Yvonne Arnaud Theatre, you agree that you are only booking for a group of 6 or less. Your booking must only be for yourself and members of your own household or appropriate support bubble to attend, in line with the guidance and legislation set out by the UK government in relation to the Covid-19 coronavirus pandemic.
By purchasing a ticket to an event at the Yvonne Arnaud Theatre, the customer provides consent for themselves and others in their party to undergo a temperature check upon arrival at the theatre.
The Theatre Management reserves the right to refuse admission if a customer refuses to undergo said temperature check, if the results show that they have a high temperature, or a customer is displaying or experiencing any other symptoms of Covid-19 (a new and persistent cough, or lack of taste and/or smell). In these circumstances the customer will be issued a refund for themselves and the rest of their group, who will also be refused admission.
For all other events:
The Theatre Management reserves the right to refuse admissions.
Latecomers may not be admitted until a suitable break in the performance.
Money cannot be refunded, except in the case where the event is cancelled, but the Box Office will accept tickets for resale on the understanding that the Theatre's own available tickets will take priority.
Tickets may be exchanged for an alternative showing of the same event up to one day prior to the performance.
Tickets are sold subject to the Theatre Management's right to make any alterations to the advertised arrangements or the cast rendered necessary by any unavoidable cause.
The information contained in this website has been prepared solely for the purpose of providing general information about the Yvonne Arnaud Theatre (YAT), its partners and the services that they offer.
Whilst every effort has been made to ensure that the information provided is accurate, it does not constitute any form of advice, recommendation, representation, endorsement or arrangement by YAT.
The information presented is believed to be reliable but it's subject to change at any time without notice. YAT do not guarantee its completeness or accuracy. By accessing this website you agree that YAT will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained in this website or from your access of other material on the internet via web links from this site.
The copyright in the material contained in this website belongs to YAT. Any person may copy any part of this material, subject to the following conditions:
The material may be used only for non-commercial purposes.
The copies must retain any copyright or other intellectual property notices contained in the original material.
The products described in this website may be the subject of other intellectual property rights reserved by YAT or other third parties. No licence is granted in respect of those intellectual property rights.
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