Booking Information

 

Box Office Opening Times: 

Our Box Office is currently closed, and we are unable to receive calls.

However booking is available 24/7 online. 

If you have a specific question, please email boxoffice@yvonne-arnaud.co.uk and we will reply as soon as we can.

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Socially Distanced Seating

Booking Socially Distanced seats

You can choose your own seats when you buy them online. In order to maintain social distancing we have divided the auditorium into numbers of ‘pods’, each seating from 1 to 4 customers. Please explore the online seating plan to find the appropriate size pod for your booking. Each pod may only be purchased for the number of seats it contains, i.e. if you require two seats, please do not try to book a pod for three, as you will be required to purchase all three seats.

You must only book for yourself and other members of your household or bubble to help us keep everyone safe.

For groups of 5 or 6, please contact us on Boxoffice@yvonne-arnaud.co.uk and we will be able to amend the seating plan appropriately.

If you require step free access or have additional access requirements please also email us so that we can help you find the most suitable seats.

READ ABOUT HOW WE ARE MAKING THE THEATRE COVID-SECURE

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Online Booking Guide

Online Booking - How To Guide

If you are new to online booking, this guide has everything you need to know about how the process works, with step-by-step processes to help you book your tickets!

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Fees & Levies

Booking Fee

 

A booking fee of £1 per ticket is included in all ticket prices for both the Main Stage and the Mill Studio. 

Restoration Levy

 

As a registered charity, we include a £1.50 restoration levy within the advertised ticket price for all tickets for the Main Stage and the Mill Studio. This goes to help essential maintenance of the buildings and estate, and to facilitate operational improvements to the organisation.

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Concessions & Discounts

We offer various concessions and discounted ticket rates, as listed below.

One discount per ticket applies, subject to availability for selected Main House shows.

Discounts may not be available for every show, please check on show pages or with the Box Office.

Standby Tickets

 

We offer discounted standby tickets when purchased in person one hour prior to the performance.

Main House:
Standard - £20
Concession* - £15

Mill Studio:
Concession* - £10

*Concession standby tickets are available for: under 18's, students, Job Seekers, people with a disability, income support recipients. Appropriate ID required.

Group Bookings

 

Group of 25+: £4 off each ticket, plus two complimentary tickets. 

Group of 10 - 24: £2 off each ticket.

Applies to Area A, B & C seats, Monday - Thursday, and Saturday matinees. 

Excludes our annual Pantomime. 

Schools, Students, & Under 18s

 

£12 tickets for selected events when pre-booked (Mon - Thu). 

For Schools: 1 free teacher ticket per 10 students.

See individual show pages for indication of where discount applies. 

Senior Citizens

 

£15 tickets can be booked for matinee performances on the week of the show.

Appropriate ID required. 

Accessible Tickets

 

£5 off all ticket prices, plus 1 complimentary essential companion ticket.

Members

 

We offer various discounts as part of our membership schemes. Find out more.

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Auditorium

Groups

When life goes back to normal, and social distancing is a distant memory - we will be able to offer group bookings again! Whether you are a school, an organisation, or just a group of friends, not only do we offer discounts for group bookings, we are also able to provide other services to make your group trip easier to organise. 

    Group Discounts

    The following discounts apply if you are booking as a group, dependent on your group size.

    • Groups of 25+ people: Save £4 on each ticket, plus two complimentary tickets. 
    • Groups of 10 - 24 people: Save £2 on each ticket. 

    Group discounts must be booked through our Box Office. Please call 01483 44 00 00 to make enquiries and book. 

    Terms and Conditions: Group Discounts

    Please note, the following terms and conditions apply to group bookings:

    • Applies to tickets for the Main Stage only (seating areas A, B & C only), for performances on Monday - Thursday, and Saturday matinees.
    • Excludes our annual pantomime and other select shows. Please check individual show pages to check eligibility or contact the Box Office. 
    • Only one discount applies and discounts/offers cannot be applied to tickets retrospectively. 

    Pre-Order Ice Creams & Programmes

    Take the stress out of your visit by pre-ordering show programmes and ice creams for your group in advance. 

    Please ask the Box Office when making your booking about pre-ordering. 

    Hire a Private Room

    If you would like to arrange a private area for your group to enjoy during your visit, we have rooms which you can hire out for a private function. 

    Please visit our Room Hires page to find out more information about our rooms and booking information.

    Travelling as a Group

    If you are bringing a large group by coach to our theatre, there is a bus stop outside the theatre on the A281 Horsham Road. 

    For more information about travelling to our theatre, please see our How to Get Here page. 

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    Gift Vouchers

    Our Gift Vouchers make a wonderful present for any occasion.

    Available in any amount and denomination and valid for one year, Gift Vouchers are redeemable against show tickets for the Main Stage and in the Mill Studio, as well as in our Restaurant, Café and bars.

    Please contact the Box Office to purchase a gift voucher. 

    Contact our Box Office
    View our Terms and Conditions

    More helpful information: