Booking Information

Box Office Opening Times: 

Our Box Office is open for telephone enquiries, and in-person, at the following times:

Monday - Friday, 12pm - 2pm
Saturday, 11am - 2pm

The Box Office will also open for 1 hour prior to an advertised start time of a performance, for issues related to existing bookings for that performance only. Therefore it is essential to book your tickets in advance.

Booking is available 24/7 online and our staff will be responding to enquiries made via email outside of these hours at boxoffice@yvonne-arnaud.co.uk

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Socially Distanced Seating

Booking Socially Distanced seats

You can choose your own seats when you buy them online. In order to maintain social distancing we have divided the auditorium into numbers of ‘pods’, each seating from 1 to 6 customers. Please explore the online seating plan to find the appropriate size pod for your booking. Each pod may only be purchased for the number of seats it contains, i.e. if you require two seats, please do not try to book a pod for three, as you will be required to purchase all three seats.

If you require step free access or have additional access requirements please please contact us on the details above.

READ ABOUT HOW WE ARE MAKING THE THEATRE COVID-SECURE

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Online Booking Guide

Online Booking - How To Guide

If you are new to online booking, this guide has everything you need to know about how the process works, with step-by-step processes to help you book your tickets!

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Fees & Levies

Booking Fee

 

A booking fee of £1.50 per ticket is included in all ticket prices for both the Main Stage and the Mill Studio. 

Restoration Levy

 

As a registered charity, we include a £1.50 restoration levy within the advertised ticket price for all tickets for the Main Stage and the Mill Studio. This goes to help essential maintenance of the buildings and estate, and to facilitate operational improvements to the organisation.

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Concessions & Discounts

The concessions and discounts we offer are changing, giving you more flexibility whilst offering the same great savings! The following will apply for shows after 1 September 2021.

You can now purchase concessionary tickets online; however, you may be required to provide ID to prove eligibility upon your visit. If you are unable to provide appropriate ID, you will be charged the full price for your tickets, or have your tickets cancelled.

One discount per ticket applies and may not always be available. Check individual show pages for eligibility. We reserve the right to change, remove, or add concessions and discounts at any time. These cannot be added retrospectively to tickets already purchased. For more information, please see our full Terms and Conditions here.

NEW: Early Bird Tickets

Now there is no need to wait to get a great value seat!

For eligible week-long shows, a select number of Early Bird tickets will be available from the General On-Sale date. Available across all performances, excluding Fri & Sat evenings. The number of Early Bird tickets available will be advertised on individual show pages.

Standard Early Bird Tickets: £20 each.

Concession* Early Bird Tickets: £15 each.

When booking online, Early Bird tickets will be automatically selected when you choose your seats, if still available. Once all available Early Bird tickets have been purchased, our standard ticket prices will become available.

Our Early Bird scheme replaces the existing Standby (Main House) and Senior Citizens £15 ticket schemes.

*Concessions available to Senior Citizens (65 years or over), Under 25s, Students, Job Seekers, people with a disability, and Universal Credit recipients. If you qualify for a concession, you can select this by using the drop-down option when choosing your tickets. You may be required to prove eligibility by providing ID when arriving at the theatre. For more information, please see our full Terms and Conditions here.

Students, Under 25s, Job Seekers, and Universal Credit recipients

£12 tickets for selected events in the Main House (Mon - Thu) and the Mill Studio. 

For Schools: 1 free teacher ticket per 10 students.

See individual show pages for indication of where discount applies. 

Accessible Tickets

£5 off all ticket prices, plus 1 complimentary essential companion ticket.

To book Accessible tickets, please contact the Box Office so that we can ensure we can offer you the best seats for your needs.

Group Bookings

Group of 25+: Save £4 per ticket, plus two complimentary tickets. 

Group of 10 - 24: Save £2 per ticket.

Schools: £12 tickets plus 1 complimentary teacher ticket per 10 students.

Applies to Main House only, in Areas A, B & C, Monday - Thursday, and Saturday matinees. 

Excludes our annual Pantomime and other select performances. See individual show pages for information.

Members

 

We offer various discounts as part of our membership schemes. Find out more.

Standby Tickets

Main House

Don’t wait to book, but get the same great deal!

You can now enjoy the benefits of discounted tickets, without the need to wait until the last minute to book, with our new Early Bird ticket scheme. This has now replaced our existing Standby Tickets scheme for Main House shows.

See the ‘Early Bird Tickets’ section for more info.

Senior Citizens

Don’t wait until the week of the show to book, but get the same great deal!

You can now enjoy the benefits of discounted tickets, without the need to wait until the last minute to book, with our new Early Bird ticket scheme. This has now replaced our existing Senior Citizen £15 ticket scheme for Main House shows.

See the ‘Early Bird Tickets’ section for more info.

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Auditorium

Groups

When life goes back to normal, and social distancing is a distant memory - we will be able to offer group bookings again! Whether you are a school, an organisation, or just a group of friends, not only do we offer discounts for group bookings, we are also able to provide other services to make your group trip easier to organise. 

    Group Discounts

    The following discounts apply if you are booking as a group, dependent on your group size.

    • Groups of 25+ people: Save £4 on each ticket, plus two complimentary tickets. 
    • Groups of 10 - 24 people: Save £2 on each ticket. 

    Group discounts must be booked through our Box Office. Please call 01483 44 00 00 to make enquiries and book. 

    Terms and Conditions: Group Discounts

    Please note, the following terms and conditions apply to group bookings:

    • Applies to tickets for the Main Stage only (seating areas A, B & C only), for performances on Monday - Thursday, and Saturday matinees.
    • Excludes our annual pantomime and other select shows. Please check individual show pages to check eligibility or contact the Box Office. 
    • Only one discount applies and discounts/offers cannot be applied to tickets retrospectively. 

    Pre-Order Ice Creams & Programmes

    Take the stress out of your visit by pre-ordering show programmes and ice creams for your group in advance. 

    Please ask the Box Office when making your booking about pre-ordering. 

    Hire a Private Room

    If you would like to arrange a private area for your group to enjoy during your visit, we have rooms which you can hire out for a private function. 

    Please visit our Room Hires page to find out more information about our rooms and booking information.

    Travelling as a Group

    If you are bringing a large group by coach to our theatre, there is a bus stop outside the theatre on the A281 Horsham Road. 

    For more information about travelling to our theatre, please see our How to Get Here page. 

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    Gift Vouchers

    Our Gift Vouchers make a wonderful present for any occasion.

    Available in any amount and denomination and valid for one year, Gift Vouchers are redeemable against show tickets for the Main Stage and in the Mill Studio.

    You can now book Gift Vouchers online by clicking here.

    Contact our Box Office
    View our Terms and Conditions