Our aim is to provide access to high quality entertainment for everyone. There are several ways in which we make our performances more accessible, however if you have any queries regarding more specific access requirements please speak to our Box Office, who will be happy to advise you at the time of booking. 

Assistance Dogs

Assistance dogs are welcome at our theatre. Please advise the Box Office when booking if you will be bringing an assistance dog with you.

Wheelchair Access

There is step-free access to the Auditorium, Box Office, Café and Restaurant, as well as the Circle Bar and Belvedere Room via the lift. An accessible toilet is located on the ground floor. 

In the Main Auditorium there is space for two wheelchair users. A wheelchair can be borrowed if required.

In the Mill Studio there is step-free access, and space for up to eight wheelchair users. 

Hearing Impairment

Both the Main House and Mill Studio have Sennheiser infra-red sound enhancement systems.

Headsets are available from the cloakroom and can be used with aural or post-aural aids. 

Visual Impairment

Our brochure is available in a large print version if required. 

Please contact our Box Office via email or on 01483 44 00 00 to arrange this. 

Concessionary Tickets

We offer a £5 discount to customers with a disability, with an essential companion ticket offered free of charge. 

Contact our Box Office

Accessible Performances

Where possible, we arrange performances with British Sign Language interpretation, captioned performances, as well as relaxed performances for those who benefit from a calmer environment. 

Upcoming accessible performances:

A group of audience members sit socially distanced in a darkened room, with halogen strip lights hovering in front of their faces. They all wear headphones and are sat in pairs, facing away from each other. It appears as if they are sat in a warehouse, with graffiti on the walls.


Audio Description - Available at all performances.
Captioned Performance - Fri 25 Jun, 6:15pm

Unable to make it to the theatre?
'At Home' Captioned and Audio Described versions are available to watch during the week of the show. These 'At Home' performances cost £14 per device and can be purchased in advance by emailing our Box Office.

A dark blue background with a light blue burst of light in the centre, with small bubbles coming from the middle. A curved title reading 'Dick Whittington' stands in the centre in bright, metallic yellow. There is a red cloth bag bunched up and tied to a brown stick, with a solitary leaf sprouting from the top.

Dick Whittington

British Sign Language Interpreted Performance - Wed 15 Dec, 7pm

Relaxed Performance - Sat 18 Dec, 10:30am
Our Relaxed Performance is adapted in a variety of ways for customers who may benefit from a more relaxed environment which allows you to make noise and come and go from the Auditorium if you need to take a break.
We also provide a complimentary information pack with a visual story of your visit and introductions to the story and characters.

A blonde woman stands in a dark blue anorak, soaking wet, as it rains. She stands in front of a grey landscape of mountains and trees.

Sheila's Island

Captioned Performance - Thu 17 Feb, 7:30pm